Terms of Service

Effective Date: July 30, 2026

These Terms of Service (“Terms”) govern your use of https://classicalfence.com/, your submission of forms or requests, your communications with Classical Fence, and your use of services offered by Classical Fence (“Classical Fence,” “we,” “us,” or “our”).

By accessing the website, submitting information, requesting an estimate, or communicating with us, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the website or submit information through it.

1. Website Use

  • Use the website only for lawful purposes
  • Do not submit false, misleading, fraudulent, or unauthorized information
  • Do not attempt to gain unauthorized access to the website, servers, forms, accounts, or systems
  • Do not introduce viruses, malicious code, automated scraping tools, or disruptive technologies
  • Do not interfere with website operation, security, or availability
  • Do not copy, reproduce, distribute, or exploit website content without authorization
  • Do not impersonate another person or submit information without authority

2. Information and Content

Website content is provided for general informational and promotional purposes. Although we aim to keep information accurate, complete, and current, we do not warrant that all content is error-free, complete, or suitable for every property or project.

Product availability, materials, colors, styles, specifications, lead times, pricing, promotions, financing, service areas, and installation requirements may change without notice.

3. Contact Forms, Quote Requests, and Scheduling

When you submit a contact, quote, estimate, or appointment form, you represent that the information you provide is accurate and that you are authorized to provide it.

A form submission, phone conversation, text message, email, website price, verbal estimate, or appointment request does not create a binding contract, guarantee service, reserve materials, guarantee an installation date, or guarantee final pricing.

A binding service agreement exists only when the parties approve a written proposal, contract, or work order and any required deposit or other stated condition has been satisfied.

4. Calls, Emails, and Text Messages

By providing your contact information and requesting information or services, you authorize Classical Fence to contact you regarding your inquiry, estimate, appointment, project, account, service, installation, repair, or related matters by telephone, email, or text message.

If you separately consent to marketing communications, we may also send promotional calls, emails, or text messages as permitted by law.

SMS Terms

  • Message frequency varies based on your inquiry, project, and communication preferences.
  • Message and data rates may apply.
  • Consent to receive marketing text messages is not a condition of purchasing goods or services.
  • Reply STOP to opt out of text messages.
  • Reply HELP for assistance.
  • After an opt-out request, we may send one confirmation message.
  • Wireless carriers are not responsible for delayed or undelivered messages.
  • You are responsible for providing a valid mobile number and notifying us if your number changes.

You agree not to submit a phone number that you do not own or have authority to use. You may revoke consent using any reasonable method that clearly communicates your request, including replying STOP to a text message.

5. Estimates, Proposals, and Pricing

Estimates and proposals are based on the information available at the time, including site conditions, measurements, access, material selection, labor requirements, permit requirements, utility conditions, and customer-provided information.

Final pricing may change if there are concealed conditions, inaccurate measurements, inaccessible areas, underground obstructions, unmarked utilities, code requirements, permit requirements, material changes, additional work, customer-requested changes, or conditions not reasonably observable before work begins.

Taxes, permits, fees, engineering, surveys, utility work, removal, disposal, restoration, special-order materials, and other costs may be additional unless specifically included in the written agreement.

6. Promotions, Discounts, and Advertising Offers

Promotions, coupons, discounts, financing offers, seasonal sales, military discounts, law-enforcement discounts, and advertising offers are subject to eligibility, availability, timing, qualifying services, minimum purchase requirements, geographic limitations, and other restrictions disclosed at the time of the offer.

  • Offers apply only to qualifying new projects unless otherwise stated in writing
  • Offers may not be combined
  • Offers have no cash value
  • Offers may exclude repairs, permits, special-order materials, previously contracted work, or other items
  • Proof of eligibility may be required for military or law-enforcement discounts
  • Promotions may be modified, suspended, or ended where legally permitted

The advertised end-of-summer 10% discount applies only to qualifying projects and must be confirmed in writing before the contract is signed.

7. Service Areas and Project Acceptance

We generally serve Nassau County, Suffolk County, Queens, and select areas elsewhere in New York City. Service availability depends on project type, location, scheduling, licensing, permitting, access, materials, and other operational considerations.

We reserve the right to decline any inquiry or project where permitted by law.

8. Customer Responsibilities

  • Provide accurate ownership, contact, property, and project information
  • Obtain any required owner, landlord, HOA, condominium, neighbor, or governmental approvals unless otherwise agreed in writing
  • Disclose known property lines, easements, underground systems, irrigation, drainage, utilities, hazards, and access limitations
  • Provide safe and reasonable access to the work area
  • Keep children, pets, tenants, visitors, and unauthorized persons away from active work areas
  • Review and approve materials, colors, styles, layouts, measurements, and contract terms
  • Make payments when due under the written agreement

Property-line locations should be verified through a current survey or qualified professional. Classical Fence is not a land surveyor and does not independently guarantee boundary locations unless expressly stated in writing.

9. Permits, Codes, Utilities, and Site Conditions

Permit responsibility will be stated in the written agreement. Customers remain responsible for property-specific restrictions, covenants, approvals, and disclosures unless the agreement expressly states otherwise.

Work may be delayed or modified due to weather, utility marking, inspections, permit processing, material availability, site access, safety concerns, labor availability, government action, or circumstances beyond our reasonable control.

10. Payments and Financing

Deposits, progress payments, final payments, accepted payment methods, late charges, cancellation rights, and collection terms will be stated in the applicable written proposal or contract.

Financing may be offered through independent third-party providers and is subject to application, approval, credit terms, and the provider’s separate agreements and privacy practices. Classical Fence does not guarantee financing approval.

11. Cancellations and Changes

Cancellation, rescheduling, change-order, material-return, restocking, and special-order terms will be governed by the written contract and applicable law.

Changes requested after approval may require a written change order and additional charges. Special-order, custom-made, fabricated, delivered, or installed materials may be nonrefundable.

12. Warranties

Any workmanship warranty, manufacturer warranty, product warranty, limitation, or exclusion will be described in the written agreement or warranty documentation applicable to the project.

Warranty coverage may not apply to misuse, abuse, neglect, accidents, vandalism, severe weather, flooding, soil movement, impact, alterations by others, vegetation, animals, normal wear, improper maintenance, preexisting conditions, or matters outside our reasonable control.

Website statements about quality or durability do not create a warranty beyond the express written warranty provided for the project.

13. Intellectual Property

Website text, graphics, logos, photographs, videos, designs, layout, trademarks, and other content are owned by or licensed to Classical Fence and are protected by intellectual-property laws. You may not reproduce, modify, publish, distribute, or commercially use website content without written permission.

14. Third-Party Services and Links

The website may include links, forms, maps, payment tools, financing services, review platforms, analytics, advertising tools, or other services operated by third parties. Classical Fence is not responsible for third-party content, availability, security, terms, or privacy practices.

15. Disclaimer of Website Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLASSICAL FENCE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM WEBSITE USE, WEBSITE UNAVAILABILITY, THIRD-PARTY SERVICES, OR RELIANCE ON GENERAL WEBSITE INFORMATION.

Project-related liability, remedies, limitations, and obligations are governed by the applicable written contract and applicable law.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Classical Fence and its owners, employees, contractors, and representatives from claims, losses, damages, liabilities, and expenses arising from your unlawful use of the website, your violation of these Terms, or information you submit without authorization.

18. Governing Law and Venue

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any dispute relating solely to website use will be brought in a court of competent jurisdiction located in New York, unless applicable law requires otherwise.

Service-project disputes may be governed by the dispute-resolution, venue, or governing law provisions contained in the applicable written contract.

19. Changes to These Terms

We may update these Terms from time to time. Changes become effective when posted with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

20. Contact Information

Classical Fence
380 Hempstead Avenue, Suite 103
West Hempstead, NY 11552
Phone: (718) 528-2401
Alternate Phone: (516) 351-6113
Email: sales@classicalfence.com
Website: https://classicalfence.com/